0371-60908392 / +18538935283E-mail: redtek@163.com Tel:
Professional and perfect pre-sales & after-sales technical service can be provided by our company which includes:
1. Product selection guidance.
2. Download selection manual and user manual.
3. Telephone technical support for equipment installation.
4. Training and guidance for relevant technical staff.
5. Warranty period is one year for all the products and it begins from the date of product delivery. We will offer free service or free replacement for all quality issue which occurs during customer usage or end-user’s usage within this period.
Service Response: Timely response to customer’s request and feed back within 4 hours; Service staff should be arranged to site handling if necessary and inform customer with the results as soon as possible.